Barnet Diva - Quality textiles for homes & salons

Delivery Information

Delivery is charged at 5.95 to the UK mainland and is sent via Royal Mail or by courier depending on the size and weight of the parcel.  Orders received over 150 excluding vat will be delivered free.

For deliveries outside the UK standard postcodes, the price for the despatch of goods will vary depending on the weight and size of the product and we ask that you telephone us on 01422 823508 or email sales@barnetdiva.co.uk to establish the price for delivery of the products.

It is our aim, in normal circumstances, to deliver products to you using at our discretion our own transport or a courier service within 3 to 5 working days for delivery within the UK mainland, calculated from the date we receive payment and assuming that the products you have ordered are available in our warehouse to despatch to you.  However, please allow extra time for any personalised embroidered items.  Time periods are estimates only and deliveries beyond this date will not be grounds to cancel your order, unless we fail to deliver the products to you within a reasonable time.

Returns Policy

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item.  We will then either issue a full refund for the price you paid for the item, or in the case of damaged goods, offer a replacement or repair.

Personalised embroidered items cannot be refunded unless we have made an error, or the item is faulty.

You can expect a refund in the same form of payment originally used for the purchase within 30 days of our receiving your return.  Please email sales@barnetdiva.co.uk with your order number, which items you wish to return and a note stating the reason for return.  Once we have received this email, we will contact you regarding the return of your purchase.

 
Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch Accepted payment methods - Visa, Visa Delta, Visa Electron, Mastercard, Maestro, Switch
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Member of the Federation of Small BusinessesBARNET DIVA | T 01422 823508 | M 07885 057500 | E info@barnetdiva.co.uk

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